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08 Nov 2013

How to Greet the Queen…

…and Other Issues of Modern Etiquette is the proposed title of my latest ‘Her Ladyship’ book for the National Trust, which I delivered yesterday. The editor says she particularly likes the bit about cold calling, which tells a true story of a short-tempered friend of mine who was so rude to a cold caller that when she had hung up the supervisor rang back to ask how dare she talk to one of her operatives in that way? You can imagine the short shrift that that second woman got.

It all raised a question about hanging up on people, however. Now that ‘hanging up’ involves pressing a button, you just can’t slam down the phone in the satisfying way you used to. Not all technology is progress.

Latest News: A number of people – not all of them respectful
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